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Membership Consultant cum Front of House

Dubai, United Arab Emirates
Full time
On-site

Job description

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We’re Hiring | Membership Consultant cum Front of House – MyPT
 
đź“ŤLocation: Dubai Silicon Oasis, Dubai, UAE
 
Join MyPT and become part of a team passionate about fitness, wellness, and delivering exceptional member experiences!
We are looking for a confident, customer-focused, and results-driven Membership Consultant cum Front of Houseto join our team at Dubai Silicon Oasis.
 
Key Responsibilities
  • Drive membership sales and consistently achieve monthly sales targets and KPIs.
  • Welcome prospective and existing members, ensuring an exceptional customer experience.
  • Conduct engaging club tours and deliver persuasive membership presentations.
  • Handle enquiries via phone, email, WhatsApp, and social media.
  • Build and maintain strong relationships with prospective and existing members.
  • Identify customer needs, handle objections, and confidently close sales.
  • Manage front-of-house operations and maintain a welcoming, professional reception area.
  • Support member retention initiatives and promote club services and facilities.
  • Maintain accurate membership records and sales reports.
  • Ensure all interactions reflect the club’s service standards and brand values.
Requirements & Qualifications
  • 1–3 years of experience in membership sales, fitness club sales, hospitality, or customer service.
  • Previous fitness industry experience is highly preferred.
  • Proven ability to achieve or exceed sales targets and revenue KPIs.
  • Excellent verbal and written communication skills in English.
  • Strong sales, negotiation, closing, and objection-handling skills.
  • Outstanding customer service and relationship-building abilities.
  • Professional appearance, positive attitude, and confident personality.
  • Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
  • Ability to work independently and collaboratively within a team.
  • Strong organizational and problem-solving skills.
  • High standards of professionalism, discretion, and confidentiality.
  • Flexibility to work shifts, including evenings, weekends, and public holidays.
How to Apply 
 
If you are passionate about fitness, enjoy interacting with people, and have a strong drive to achieve sales results, we would love to hear from you!
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