MEMBERSHIP CONSULTANT CUM FRONT OF HOUSE
Dubai, United Arab Emirates
Full timeOn-site
Job description
📢WE'RE HIRING | MEMBERSHIP CONSULTANT CUM FRONT OF HOUSE
📍Location: MyPT – Al Barsha Branch, Dubai, UAE
Join the MyPT Team – Experience the Difference!
MyPT is looking for a confident, enthusiastic, and results-driven Membership Consultant cum Front of House to join our team at our Al Barsha branch.
We are seeking a customer-focused professional with strong sales abilities, excellent communication skills, and a passion for delivering outstanding member experiences.
🔹 KEY RESPONSIBILITIES
• Drive membership sales and consistently achieve monthly sales targets and KPIs.
• Welcome prospective and existing members, ensuring an exceptional customer experience.
• Conduct engaging club tours and present membership packages effectively.
• Handle enquiries through phone calls, emails, WhatsApp, and social media.
• Build and maintain strong relationships with prospective and existing members.
• Understand customer needs, handle objections, and confidently close sales.
• Manage front-of-house operations and maintain a welcoming reception area.
• Support member retention initiatives and promote club services and facilities.
• Maintain accurate membership records, sales reports, and customer information.
• Ensure all interactions reflect MyPT's service standards and brand values.
• Welcome prospective and existing members, ensuring an exceptional customer experience.
• Conduct engaging club tours and present membership packages effectively.
• Handle enquiries through phone calls, emails, WhatsApp, and social media.
• Build and maintain strong relationships with prospective and existing members.
• Understand customer needs, handle objections, and confidently close sales.
• Manage front-of-house operations and maintain a welcoming reception area.
• Support member retention initiatives and promote club services and facilities.
• Maintain accurate membership records, sales reports, and customer information.
• Ensure all interactions reflect MyPT's service standards and brand values.
🔹 REQUIREMENTS & QUALIFICATIONS
• 1–3 years of experience in membership sales, fitness club sales, hospitality, or customer service.
• Previous experience in the fitness industry is highly preferred.
• Proven ability to achieve or exceed sales targets and revenue KPIs.
• Excellent verbal and written communication skills in English.
• Strong sales, negotiation, closing, and objection-handling skills.
• Excellent customer service and relationship-building abilities.
• Professional appearance, positive attitude, and confident personality.
• Proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint).
• Strong organisational, multitasking, and problem-solving skills.
• Ability to work independently and as part of a team.
• High standards of professionalism, discretion, and confidentiality.
• Flexibility to work shifts, including evenings, weekends, and public holidays.
• Previous experience in the fitness industry is highly preferred.
• Proven ability to achieve or exceed sales targets and revenue KPIs.
• Excellent verbal and written communication skills in English.
• Strong sales, negotiation, closing, and objection-handling skills.
• Excellent customer service and relationship-building abilities.
• Professional appearance, positive attitude, and confident personality.
• Proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint).
• Strong organisational, multitasking, and problem-solving skills.
• Ability to work independently and as part of a team.
• High standards of professionalism, discretion, and confidentiality.
• Flexibility to work shifts, including evenings, weekends, and public holidays.
📩 HOW TO APPLY
If you are passionate about fitness, enjoy interacting with people, and have a strong drive to achieve sales results, we would love to hear from you!
Become part of the MyPT family and grow your career with us!